Basic Research
  • 08-Feb-2018 to 09-Apr-2018 (PST)
  • Call Center
  • Salt Lake City, UT, USA
  • DOE
  • Hourly
  • Full Time

Medical, Dental, Vision, HSA Match, 401k Match, Onsite Gym, Product Discounts, Tuition Reimbursement


We need a Team Supervisor on our Inside Sales team that's great at helping sales agents achieve peak performance. We take inbound calls from interested customers excited to buy our best-selling health and beauty products. Your job is to coach, mentor, problem solve, and motivate your team of about a dozen agents to close sales and achieve key targets. 

We're not a "churn-and-burn" call center'we have a close-knit sales team and are committed to investing in our employees' development and career growth while working hard and having fun.         

Must Haves:

  • More than 3 years of success in an Inside Sales role and at least 1 year leading a team
  • Be the kind of leader that: works well with others, thrives in a fast-paced environment, actively builds a positive culture, can multi-task, loves to win and is results oriented.
  • Strong math skills'be able to accurately calculate scorecards and commissions for agents

 

  • A High School Diploma or equivalent
  • Ability to work evenings or weekends'we run 6 am to 10 pm seven days a week and every schedule includes one weekend shift

 

Nice to Haves:

  • Experience dealing with the public to resolve concerns and solve problems
  • Have been responsible for achieving a team revenue goal
  • Experience with InContact
  • Experience in work force management

More reasons to work with us:

  • We are a growing, profitable business that's been around for 20 years
  • Lots of opportunity for upward advancement or moving to other functions within the company
  • We have a gym and other great benefits onsite
  • Tuition reimbursement and schedules that work well for students
  • Frequent company events like "Family Day at the Aquarium" or "Halloween Chili Cook-off"
  • Our products help people's lives, are backed by science and we inspire a loyal customer base
  • Competitive pay base + commission

Basic Research is a consumer-focused packaged goods company selling health, wellness, and beauty products both direct to consumer and also via major retailers such as Costco, Kohls, Walmart, Ulta, GNC, etc.   We have a 20 year history of stability and profitability with more than 250 employees.   Basic Research provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics in accordance with federal, state, and local requirements. 

 

Basic Research
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